Family Choice plan specially designed for residents of skilled nursing, assisted living and adult care facilities
If you have a loved one who resides in a participating skilled nursing, assisted living or adult care facility in Western New York, Independent Health’s Medicare Family Choice® HMO I-SNP plan can provide them with an extra level of care and support to meet their special needs.
Members enrolled in the Family Choice plan receive regular visits from a nurse practitioner (NP)/physician assistant (PA) who is on call 24 hours a day, 7 days a week. The Family Choice NP/PA works with the member’s physician and facility staff to help identify potential problems before they become serious and minimize unnecessary emergency room visits and hospital stays whenever it’s safe and appropriate. In addition, they keep the member, their family and all other team members informed through ongoing communication.
Family Choice members enjoy no or low out-of-pocket costs. Plus, enrollment for the plan is year-round. To learn more, visit www.independenthealth.com/medicare or call Independent Health at (716) 635-4900 or 1-800-958-4405 (TTY users call 711), October 1 – March 31: Monday – Sunday, 8 a.m. – 8 p.m.; April 1 – September 30: Monday – Friday, 8 a.m. – 8 p.m.
Independent Health is a Medicare Advantage organization with a Medicare contract offering HMO, HMO-SNP, HMO-POS and PPO plans. Enrollment in Independent Health depends on contract renewal. This plan is available to all Medicare eligibles that are entitled to Medicare Part A and enrolled in Part B. Members must reside in a participating facility in Western New York. Members must receive all routine care from participating providers.
Y0042_C00222_M Accepted 02162025